Return Policy

Return Policy – Outdoor Legacy

1. Defective Items

  • Returns accepted within 20 days of delivery.

  • No restocking fee on defective items.

  • Exception: Defective Infiray Outdoor, Nocpix, and Rix optics must be returned directly to the manufacturer per their policies.

2. Non-Defective Items

  • Returns accepted within 5 days of delivery.

  • Must be in brand new, unopened condition – 5% restocking fee applies.

  • Opened or used items in like-new condition – 15% restocking fee applies.

  • Items not in like-new condition may incur a higher restocking fee or be returned to the buyer (at buyer’s expense).

  • Buyer is responsible for return shipping.

3. Refunds & Cancellations

  • Orders canceled BEFORE payment is captured but before shipping will be refunded in full.
  • Orders canceled AFTER payment is captured but before shipping will be refunded minus a 3% credit card fee.

  • Shipping costs are non-refundable. Refunds are for the purchase price minus our actual shipping expenses.

  • Deposits are non-refundable, but may be transferred to another night vision or thermal optic.

4. Important Return Instructions

  • You must contact us for an RMA (Return Merchandise Authorization) before returning any item.

  • Returns must be shipped to the correct address – contact us to get the proper return address.

  • We are not responsible for items lost, stolen, or damaged during return shipping. We recommend purchasing shipping insurance.

5. Final Sale Items

  • Used, demo, clearance, or closeout items are non-returnable, unless defective upon delivery.

Return Policy – Outdoor Legacy

1. Defective Items

  • Returns accepted within 20 days of delivery.
  • No restocking fee on defective items.
  • Exception: Defective Infiray Outdoor, Nocpix, and Rix optics must be returned directly to the manufacturer per their policies.

2. Non-Defective Items

  • Returns accepted within 5 days of delivery.
  • Must be in brand new, unopened condition – 5% restocking fee applies.
  • Opened or used items in like-new condition – 15% restocking fee applies.
  • Items not in like-new condition may incur a higher restocking fee or be returned to the buyer (at buyer’s expense).
  • Buyer is responsible for return shipping.

3. Refunds & Cancellations

  • Orders canceled BEFORE payment is captured but before shipping will be refunded in full.
  • Orders canceled AFTER payment is captured but before shipping will be refunded minus a 3% credit card fee
  • Shipping costs are non-refundable. Refunds are for the purchase price minus our actual shipping expenses.
  • Deposits are non-refundable, but may be transferred to another night vision or thermal optic.

4. Important Return Instructions

  • You must contact us for an RMA (Return Merchandise Authorization) before returning any item.
  • Returns must be shipped to the correct address – contact us to get the proper return address.
  • We are not responsible for items lost, stolen, or damaged during return shipping. We recommend purchasing shipping insurance.

5. Final Sale Items

  • Used, demo, clearance, or closeout items are non-returnable, unless defective upon delivery.