Return Policy – Outdoor Legacy
1. Defective Items
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Returns accepted within 20 days of delivery.
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No restocking fee on defective items.
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Exception: Defective Infiray Outdoor, Nocpix, and Rix optics must be returned directly to the manufacturer per their policies.
2. Non-Defective Items
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Returns accepted within 5 days of delivery.
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Must be in brand new, unopened condition – 5% restocking fee applies.
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Opened or used items in like-new condition – 15% restocking fee applies.
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Items not in like-new condition may incur a higher restocking fee or be returned to the buyer (at buyer’s expense).
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Buyer is responsible for return shipping.
3. Refunds & Cancellations
- Orders canceled BEFORE payment is captured but before shipping will be refunded in full.
- Orders canceled AFTER payment is captured but before shipping will be refunded minus a 3% credit card fee.
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Shipping costs are non-refundable. Refunds are for the purchase price minus our actual shipping expenses.
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Deposits are non-refundable, but may be transferred to another night vision or thermal optic.
4. Important Return Instructions
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You must contact us for an RMA (Return Merchandise Authorization) before returning any item.
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Returns must be shipped to the correct address – contact us to get the proper return address.
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We are not responsible for items lost, stolen, or damaged during return shipping. We recommend purchasing shipping insurance.
5. Final Sale Items
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Used, demo, clearance, or closeout items are non-returnable, unless defective upon delivery.
Return Policy – Outdoor Legacy
1. Defective Items
- Returns accepted within 20 days of delivery.
- No restocking fee on defective items.
- Exception: Defective Infiray Outdoor, Nocpix, and Rix optics must be returned directly to the manufacturer per their policies.
2. Non-Defective Items
- Returns accepted within 5 days of delivery.
- Must be in brand new, unopened condition – 5% restocking fee applies.
- Opened or used items in like-new condition – 15% restocking fee applies.
- Items not in like-new condition may incur a higher restocking fee or be returned to the buyer (at buyer’s expense).
- Buyer is responsible for return shipping.
3. Refunds & Cancellations
- Orders canceled BEFORE payment is captured but before shipping will be refunded in full.
- Orders canceled AFTER payment is captured but before shipping will be refunded minus a 3% credit card fee
- Shipping costs are non-refundable. Refunds are for the purchase price minus our actual shipping expenses.
- Deposits are non-refundable, but may be transferred to another night vision or thermal optic.
4. Important Return Instructions
- You must contact us for an RMA (Return Merchandise Authorization) before returning any item.
- Returns must be shipped to the correct address – contact us to get the proper return address.
- We are not responsible for items lost, stolen, or damaged during return shipping. We recommend purchasing shipping insurance.
5. Final Sale Items
- Used, demo, clearance, or closeout items are non-returnable, unless defective upon delivery.